Tag Archives: Business Class

Straight Guy Lesson #20- Seat Back Pockets

For as long as there’s been air travel, passengers, flight attendants, and cleaning crews alike have been fascinated by the contents of the seat back pockets.

They always remind me of that game on The Price is Right when the contestant had to blindly stick their hand in the big bag and pull out a chip. Sometimes the chip would help them win a wonderful prize. Sometimes the chip would get them closer to the booby prize. Sometimes the chip would be a strike and they were one step closer to leaving the show with only whatever shitty thing they had won to get them out of Contestants’ Row and on to the stage.

Almost everyone I talk to has a story of leaving something behind on the plane, usually in the seat back pocket. I myself left my little Canon digital camera in seat 19C on JetStar flight 912 from Sydney to Townsville on Saturday February 21, 2004, not that I really remember or am incredibly bitter. No, it’s not like I had the entire Australian/New Zealand holiday on that camera or anything! Grrrr! Seriously, let me know if you come across it people! You can have the camera, I just want the memory card! But I digress…

Every flight attendant I know has a story of finding a wedding ring, iPod, or wallet in there. They say they get returned to the rightful owner but I’m really not sure. This never happens to me in any case. I only find chewed-up gum and wet tissues.

Still though, we all think that there’s something magical in there, like there is in the cartoons when someone sticks their hand into a kangaroo’s pouch. You can’t just go in with your guns blazing, though, there could be a million things in there and only 5 are good: iPod, iPad, camera, PSP, or wallet. You need to treat that seat back pocket with the utmost respect and with a poet’s tenderness. Pretend the entire thing is a Faberge egg. I know someone who got stuck by a needle! Off they go for a series of tests.

Other than the unknown surprises, there are some things you know will be in the seat back pocket: the inflight magazine, online shopping catalogue, and that staple of the ages, the barf bag. Yes they’re still there and yes people still use them often. Which reminds me, be careful when you handle yours, sometimes people like to use them and just put them back in the seat back pocket. Neither the flight attendants nor the aircraft cleaners will notice this so it will remain in there, stewing, festering, and morphing into something quite alien.

My dear friend and fellow blogger Sara (pictured above) was asking me about barf bags just the other day and that’s what got me thinking about them and about the seat back pockets in general. We decided to both write about the subject.  Here is what she had to say…

“On my flight home from St. Louis I was bored, tired, restless, and probably still a little bit drunk from the night before. (see picture above for what I think Sara meant by that). I began exploring the seat back pocket in front of me. I thumbed through the Sky Mall magazine, the American Airlines magazine, the Spanish language magazine, and some new magazine that they are now wasting money on publishing. I was looking for one thing…. the barf bag.

I was really curious to see just how deep the airline cost-cutting had gone. Did they still provide barf bags to all passengers? In 31 years of flying, I do not recall ever having partaken usage of a barf bag. I also do not recall ever having seen a fellow passenger utilize this resource. It seems like people don’t really get air sick anymore? I would LOVE to know the annual cost of barf bag purchases by American Airlines. And…. success. They do still provide barf bags. They even now spend more money by printing messages on them!

After reading this article about all the crap people dump in seat back pockets, I can see the benefit of providing these and suggesting that they be used for diaper disposal. ew”

Well Sara, let me tell you what I’ve noticed about the barf bags. They do indeed get used, and sometimes even for vomiting into! Unfortunately they’re small and often times the sick person isn’t just throwing up once. That little baggie gets filled up pretty quickly and then we have a problem. They can either go to bag #2 or make a run for the bathroom. I try to stay away from bag #1.

Personally when I hear that someone is getting sick, I fetch one of the large “market bags” we use to collect rubbish. Those things are massive and don’t leak. An entire row could use it as a regurgitation trough and there’d still be plenty of room for more.

Surprisingly enough, we do use those barf bags for other purposes, really useful things. Sometimes passengers have medications that need to be kept cold so we’ll fill the bags with ice and put their meds on top, then return everything to the passenger. Sometimes people get injured or feel feverish so we can turn the bags into little ice packs (always checking to make sure they’re clean inside first, of course.)

Whenever we have a super cool and/or smoking hot passenger that the crew wants to bestow a gift to, those little bags are the perfect size to stash a handful of vodka minis. It’s kinda like we’re packing their lunch for them as they run out the door and off to school, except they’re running out of the plane and off to have a smoke.

Side note: I bet the airlines make money off all the publications in the seat back from the advertising. Just a guess though.

You’ll want to read what Sara has to say about running with the bulls in Pamplona.  SAngRiA Smiles 🙂 is the name of her blog.

August 12, 2011 GIG-JFK

Bored… Bored… Bored… I am so bored!

On the plane between Rio and New York, heading North.  I’m not sure where we are exactly but it’s about 3am NYC time.  About an hour ago we were over Venezuela.  I could tell by all the oil rigs.  We have about three hours left.  All my passengers are dead asleep.

I slept like a rock on my break, which was good because I’m not sure when my next good sleep will be.  It won’t be tonight because that’s now and we land at 6:30am.  I’ll sleep for a few hours during the day and then go out with Cindy, Diggy, Buffy, and Sport in the East Village.  Diggy and his DJ buddies are throwing a party on Houston and Orchard.  I’m sure that will be a late night.  I’m positive of that.  So that will be very little sleep because the next day I gotta get up at 10am to watch the Liverpool game on TV and then head straight over to Newark to stand by for the SAS flight to Stockholm.  So that night will be spent on a plane and not much sleeping will happen then I’m sure.

Once I get to Sweden I reckon I’ll be out partying all five nights.  I can only hope we sleep in during the day, but I’ll be way too excited to do that.  I’ll be up early and wanting to wander around and check out Stockholm with my camera and journal.  I think my best bet is to take a sleeping pill on the plane to Stockholm and sleep all the way there.  At least I’ll be hitting the ground fully rested.  I won’t be at my house again until the night of the 23rd.  I left it on July 29th so that’s nearly a month.  I’m glad I don’t have any pets.  My plants will be lucky to be alive.

I got the lowest maintenance plants known to man.  My mom once threw one away and six months later it was still alive.  That’s the perfect plant for me.  I like my friendships that are like that.  They can remain dormant yet preserved thru months of neglect.

It’s really like I don’t even have a house.  I’m not sure why I got one.  Obama’s $8000 First Time Home Buyers tax credit was too good to pass up.  I love being home more than anything, but I’m also perfectly happy staying in New York and running around with my friends there on my days off.  I also love to travel and could do that forever.  I always thought it was a good thing to be that adaptable, being able to live anywhere, but now I think it says something about my personality, and maybe that’s not necessarily a good thing.  Maybe that’s why I’m still single.

I’m getting even more bored.  This flight is dragging.  I’m eating Brazilian cheese balls by the handful and drinking vegetable broth just out of boredom.  I’ve also noticed that I’ve been staring at the ice cream for the last ten minutes. It’s as good as in my stomach.

I’m so damn bored that I’m now racing glasses of juice.  I had set out ten little glasses of OJ and apple juice in case someone woke up and wanted one.  They’re sitting on the counter and the vibration from the plane is causing them to very slowly move down the countertop.  At first I thought the lady I’m flying with kept moving them but then I noticed it happened again when she was in the back of the plane.  They don’t go very fast.  It takes several minutes to travel a few inches.  They’re moving at glacier speed.

That’s when I decided to race two of them.  I picked an orange and an apple and made sure they held the same exact amount of juice.  I moved them back ten inches and let them go.  It’s been about five minutes now and Apple has moved 3cm and Orange 1cm.  It’s like watching turtles race.  I decided it’s more fun if I don’t watch them and just check back every few minutes to see how they’re going.

All the other glasses of juice are lined up in the back, cheering them on.  There are seven orange juices and just one apple so I’m rooting for Apple.  He’s a loner, Dottie, a rebel.  Some of the OJ spectators aren’t staying where they’re supposed to on the sidelines.  They’re slowly vibrating their way on to the track.

Fuck it, I’m starting the ovens early.  It won’t get us into NYC any earlier but it makes me think that we are.  The next step in all the steps that need to happen to end this flight is to serve First Class breakfast.  That should be happening in an hour but I think I’ll do it now instead, even if it means just two of us serving the entire cabin while the other two First Class stews are still on break.  Then we can move on to the next step.  Let’s get these steps done as quickly as possible, no matter how sloppy and rushed.  I’d make a horrible twelve-stepper.

Straight Guy Lesson #18- Plane Crash Dreams

When you think about how your life is going to change when you get a flight attendant job you think of the normal adjustments.  You know you’ll be more nomadic, always in transit, living out of a suitcase. You’ll travel more on your days off and develop friendships with people in many different cities/countries. You’ll learn a whole new vocabulary full of airline jargon. You’ll forget the days of the week and only know dates.  The term “weekend” will lose all meaning. You’ll be able to read military time as quickly as normal time and layovers will be in terms of hours, not days.  Even if your layover is exactly two days, you’ll say “forty-eight hours” and not “two days.”

I knew all of those things would happen.  I was ready for it. What I was not expecting or even warned about was all the plane crash dreams I’d have and they start almost immediately.  I think my first one came during the first week of flight attendant training.  When all you hear all day and all night for seven weeks is about mechanicals, crashes, evacuations, medical emergencies, emergency equipment locations, terrorists, hijackers, and general airplane safety, it really is no wonder your brain keeps it going even while you slumber.

I had several dreams a week during training and I prayed once I was on the line and had a life again, it’d calm down.  I thought getting out of the airline bubble and exposing myself to non-airline things would do me a world of good. The frequency of the dreams did calm down, but never went away.  For my first few years of flying I’d still have plane crash dreams once a week.  Then it slowed to once a month.  Thirteen years ago today I was in flight attendant training and I can say that now I still have these dreams once a month, at least once a month.  I have more dreams about planes crashing than about sex, which is a damn shame.  Can we at least mix the two?  Please?

It took me awhile to mention this to my other classmates during training but once the topic was on the table, we were all in agreement.  I wasn’t the only one suffering from this nocturnal hell. My classmates and I even noticed several prominent, repeating themes in these dreams.  One was this recurring thing where we’d be flying over water at a very low altitude, so low that the tops of waves would lick the bottom of the plane.  Eventually a big wave would come over and just drag the plane down into the murky depths.

Another universal theme was flying under things like power lines or bridges, sometimes through tunnels as well.  I’d say at least half of my plane crash dreams have to do with power lines or bridges.  We usually make it under but our wings clip something and we go down.

I wasn’t really that shocked when I learned that other flight attendants had plane crash dreams but I was fascinated by the fact that skimming the ocean and flying under things was something shared by most of my colleagues.  Even some flight attendants from airlines in other continents have said the same thing. I’d really like someone to explain that one to me!  Thoughts people?

I think the strangest part of these dreams is that I always survive. Sometimes we all do, but usually I’m the only one.  I think when it happens for real I won’t even panic.  I’ve seen it played out hundreds of times before and I know what to expect. I’ve kinda known from the day I started this job that I’m going to die in a plane crash. I’m not pessimistic or scared, it’s just a feeling I have.

On May 22, 2008 I had an interesting twist on the usual  ho-hum plane crash dream.   This is my journal entry from that day…

I had the most disturbing dream today.  It was a plane crash dream- which I’ve kinda gotten used to.  When I first wake up they disturb me just as much as ever but the staying power doesn’t last that long anymore, just a moment of terror then right back to sleep. 

Today though, for the very first time, I had one of these dreams while I was sleeping on the plane inflight. 

In my dream we had just taken off from LGA and after a couple of minutes the Captain made a frantic announcement as the plane started struggling and flying erratically.  Unfortunately the PA system was really bad and I couldn’t understand a word he said, it sounded like on the subway, or Charlie Brown’s teacher, or Kenny from South Park. 

I could tell we were going down but also turning around, trying to make it back to LGA.  I didn’t care.  I didn’t even look out the window to see what was going on; I just knew it wasn’t going to end well.  People were screaming and we kept going down and turning sharply.  I just stared forward and tried to go to sleep. 

Eventually I looked out the window right when we were about ten feet from the water, though we were also right by land.  You could tell the pilot was trying to go down in the water but close enough where you wouldn’t have to swim very far to get to shore.  That made a lot of sense to me.  He did a great job with the dying aircraft and splashed it down with minimal damage on the edge of the bay.  The top of the aircraft was blown off but that only made it easier to get out. 

When the plane settled, no one moved.  I didn’t understand why so I jumped up from my seat, climbed out the gaping hole, ran down the wing toward the shore, and jumped out into the shallow water.  I knew we weren’t supposed to bring anything with us but I also knew no one was going to run me down and stop me so I grabbed all my stuff. 

When I finally got off the plane and to safety, I looked back and saw that the wreck was actually worse than I thought.  There was a very good chance the people in the front may have been badly hurt or killed.  My photojournalism training kicked in and I started taking pictures of this “spot news.”  Funny how my need to help the other people didn’t really enter into it.

I woke up right about then, right when our plane started it’s descent for landing at LGA.  I woke up in a fright, I mean it really fucked with me.  Was it just one of those things or was this some kind of premonition?  I can’t explain how different it was having a plane crash dream while flying, but it definitely added an extra layer of terror.  I guess because the best part of a nightmare is that you wake up and realize you’re safe at home and so far removed from whatever you were experiencing, but this time I woke up and I was in the exact situation as in my nightmare.

Straight Guy Lesson #17- Worldwide Good Times

If you’re a new hire flight attendant you’re going to have to work all major holidays.  Even if you’ve been flying for several years, you’re going to have to work on them. Just get used to that fact right now. Tell your family to schedule Christmas a few days before or after.

Sometimes it’s not that bad though.  Some hotels really go all out to give crew members a good time on important days.  The New Year’s Eve party at our layover hotel in London has become legendary.  July 4th is a pretty big deal there as well and they don’t even celebrate the damn holiday.  In fact they’re helping us celebrate the fact that we don’t belong to them anymore.  Hmmm, maybe they’re happy about that?

I don’t mind working some holidays because I know I’m going to have a good time.  That got me thinking about certain dates I like to be in other foreign cities throughout the year.  Here is a list of events and festivals to shoot for in all twelve months.  I threw a few American ones in there too for good measure.

January

  1. Chinese New Year in any city in China though a watered down version can be experienced in many large cities world-wide.
  2. Australia Day in any major city in Australia.  As if the Aussies needed an excuse to go crazy and drink a lot of beer. Lots of great beach parties.
  3. Republic Day in India.  Why not?
  4. Big Day Out music festivals in Adelaide, Sydney, Perth, Gold Coast, and Melbourne
  5. The featured weekend of Camel Wrestling in Selcuk, Turkey.  Haven’t done it/seen it, but apparently the best matches are in January.

February

  1. Mardi Gras or Carnival parties in New Orleans, Trinidad, Rio, or Venice.  Try them all!
  2. The Naked Festival in Saidai-Ji, Japan though it’s more loin clothes than naked people
  3. Tango Festival in Buenos Aires.  Nearly 100 free shows and concerts and the perfect place to be in late February/early March
  4. Late February- early March is the ten-day Rondy celebration of Alaskan life in Anchorage.  Dog-sled races, human-sled races, elk hot dogs, frost bite foot races, snow ball fights, mobile outhouse races, and more fur than you can possibly imagine.  PETA hasn’t heard about this one yet I guess.  Just check out the website athttp://www.furrondy.net/index.php?option=com_content&view=article&id=207:lets-rondy1&catid=80:rondy-rokfeature

March

  1. St. Patrick’s Day in Dublin.  do it.  DO IT!!!
  2. SXSW Music or Film Festivals in Austin, Texas.  Lots of free events and the atmosphere spreads over the entire city.
  3. March Madness in Las Vegas.  Gambling at its finest and most tragic.
  4. Holi or Doul Jatra Hindu celebrations of color in India, Nepal, and Sri Lanka. You get bonfires as well adults throwing colored powder and water all over each other.

April

  1. Queens Day in Amsterdam.  must see.  Must See.  MUST SEE!  Come early, be loud, stay late, wear orange.
  2. Hana Matsuri (flower festival) in Toei, Japan .  The highlight is the Dance of the Demon
  3. Cherry Blossoms in Japan.  If you can’t go to Japan, check out the Brooklyn Botanical gardens.
  4. Coachella Music Festival in southern California, still obscure enough to be respected, but go soon.

May

  1. Indianapolis 500 weekend in Indy.  Very underrated place to spend Memorial Day.
  2. Life Fest in Dublin.  Techno heaven and rated one of the Top Ten festivals in all of Europe.
  3. Cinco de Mayo in Mexico or anywhere with Mexicans.
  4. The International Clown Festival. Every year clowns from throughout the world congregate in Denmark for Svendborg’s International Clown Festival. I’ve got to see this before I die!
  5. Kentucky Derby.  Go all out, get yourself an outrageous hat and enjoy those mint juleps.

June

  1. Gotta see Wimbledon in London.  For cheap tickets wait in the long queue and get the afternoon pass.  Have some strawberries and cream.
  2. Portugal Day celebrations all over the country.  Off the hizzy.
  3. Bonaroo music festival in Tennessee.  There’s something there for everyone.
  4. Cheese rolling in Gloucestershire, England.  Again, why not?

July

  1. Get in Paris for the last leg of the Tour de France. I’ve never done it but I’ve been trying for years.
  2. Bastille Day- anywhere in France.  Especially fun right after the French win the World Cup but that probably won’t happen again in our lifetime.
  3. Roskilde Music Festival in Denmark.  there aren’t many times when it’s pleasant to be outside in Denmark, but this is surely one of them.
  4. Running of the Bulls AND Running of the Nudes in Pamplona, Spain.  Yeah, PETA has a protest that involves naked Spaniards.
  5. And of course any layover in the USA will be fun for July 4th

August

  1. Reading or Leeds music festival in England, though it’ll make you feel old
  2. Pukkelpop music festival in Belgium.  see note above about Reading/Leeds
  3. Fringe Arts Festival in Edinburgh.  Often duplicated, never replicated
  4. La Tomatina tomato festival in Bunol, Spain.  You’ve seen videos from this I promise. It’s kinda like a wet t-shirt contest but with tomatoes instead of buckets of water, and it’s co-ed.
  5. The Highland Games in Argyle, Scotland.  Where men are men.

September

  1. Burning Man in northern Nevada.  It now costs you over $200 to get in, but worth every penny.
  2. Oktoberfest in Bavaria, Germany.  The grandaddy of them all. Try to squeeze in the festival celebrating the onion in Griesheim as well.

October

  1. Anniversary of the “No!”  Greeks commemorate Prime Minister Metaxas’ rejection of the ultimatum made by Italian dictator Mussolini.  Celebrations all over Greece.
  2. Though not solely an American holiday, it may as well be.  Halloween in any city, town, village in the United States is a great night out.  The warmer the weather, the skimpier the costumes!

November

  1. El Dia de los Muertos, Day of the Dead in Mexico.  Grab your sugar skulls and Catrina dolls and suddenly realize Tim Burton isn’t as creative as you once thought.
  2. Monkey Worshipping Festival in Thailand.  I tried to have an NYC event in the Bronx Zoo for those who couldn’t make it all the way to Thailand but it wasn’t the same.

December

  1. Dickensian Christmas in Rochester, England.  Get your Oliver Twist on.
  2. These aren’t just in December but my list for this month was short so I’ll mention the Full Moon Parties in Thailand here.

Being able to work trips to different parts of the world and experience events like these and get paid at the same time is what it’s all about.  Seeing Japanese men in diapers might not be the best way to spend your day but it’s a pretty fun thing to do on the clock.  Think of what you’re usually doing during the work day, isn’t watching men roll wheels of cheese down a hill sound like more fun?

Straight Lesson #11- Foreign Taxis

The absolute worst part of any vacation abroad is getting out of the airport when you land, provided that they don’t have a decent public transit system. Thank you Amsterdam for taking care of that in epic fashion! Sometimes worse things happen to you during your trip, but those things are unexpected.  On every trip you take you’re going to have to deal with exiting the airport, unless you’re some kind of weirdo that just likes visiting airports.

You will be hustled and get the run-around and there isn’t anything you can do about it.  You think going to an official taxi stand is the way to go, well not always.  You think taking a ride from someone dressed really well is a smart move, well not always.  Last time I was somewhere dodgy was last week when I was in Buenos Aires.  I checked out the ride situation.  There were several people trying to get me into their cars but I didn’t commit at first.  I noticed that well over half of the cars out there were black and yellow Radio Taxis.  I figured they were probably the most honest ones out there, so I took them.  They probably were the most honest but they still ripped me off shamelessly.  The lesson I learned from them: always have small denominations to avoid relying on them to give you change.  They never have change.  Even if you see the exact change in their hand, they’ll lie and tell you that’s not really money, it’s lottery tickets or Kleenex or some shit like that.

Don’t be fooled by any driver with a crucifix or rosary beads hanging from the rear view mirror.  It’s doesn’t mean they won’t financially rape you.  Don’t buy it if there’s a plastic Jesus or Virgin Mary on the dashboard.  Those Saint cards that look like baseball cards on the visor doesn’t mean that the driver is a Christian and won’t break any of the Ten Commandments just to get a few extra Pesos out of you.  There is no God in a Third World taxi.

First and foremost when getting into a cab in a country where you don’t speak the language is to not let the cabbie know that you don’t know the language or where you’re trying to get to.  Know the destination of where you want to go and how to pronounce it correctly.  Even if you don’t know any other words in that language, know how to say, “take me to so-and-so please.”  The first time I went to Australia I told the driver I needed to get to Clovelly beach.  I pronounced it “Claw Velly” instead of “Cloe Velly” and forty minutes later I was where I needed to go.  It wasn’t until days later when I took a cab back to the airport that I realized how close those two places are to each other and how horribly the driver had ripped me off by taking the most scenic route possible.  I think we were somewhere near Ayers Rock for a while.  So say the destination correctly and hopefully your bluff will work.  A good follow-up step is to take out your cell phone and pretend like you’re talking to someone the entire time you’re in the cab.  That keeps the driver from asking you questions and accidentally discovering that you’re completely full of crap.  If you don’t want to keep up that charade then put headphones on and ignore the driver if he tries to talk to you.

If there are tolls to pay en route pay them yourself as you go through them.  Often times the driver will tell you that he’ll take care of it and you can just add it to the fare at the end.  “Wow, that’s was nice of him” you’ll think!  Bullshit!  Keep your eye on the sign on what they charge.  You will be charged at least ten times that when it comes time to pay the guy.  He’ll explain it by making up some crazy excuse like the “Driving an Aries on a Thursday following a New Moon” surcharge.

When you finally get to your destination he’ll try to get you one last time, or take it upon himself to tip himself.  Put up some resistance to keep at least some of your money but don’t create a bad scene that could turn dangerous.  The old trick of showing him your empty wallet works.  Turn those pockets inside out and translate the phrase, “You can’t get blood from a stone.”  It’s frustrating and infuriating, and you’ll feel completely useless/helpless but at least you’re where you need to be and  the nightmare is over.

When getting back to the airport you can play it just right and not be screwed over too badly.  You want to tell the driver that you’re in a hurry but not too much of a hurry.  If he think you have plenty of time then he’ll go down random streets and purposely get stuck in traffic, or worse, fill up with gas while the meter runs.  That’s when all of a sudden all four tires need to be filled with air and the oil needs to be changed.  He’ll drag that drive out as long as possible and take you for as much as he can.  If you tell him that you’re in a big hurry however, he’ll try to charge you for some sort of expediting fee that doesn’t exist at all.  He’ll say he can get you to the airport in time for your flight but he’ll need extra money because he’ll be breaking all sorts of speeding and traffic laws.  It’s a fine line and you need to know how to walk it.  To avoid the gas station detour, check his tank before you get in, that way you know and he knows that you’re not a complete schmuck.  Go ahead and take out your air pressure gauge and check the tire pressure as well.

If you must talk to the driver, tell him that his city is your favorite city you’ve ever been to.  Tell him the food is wonderful, their local sports team is the best, and the girls are beautiful.  This might make him happy but it won’t stop him from doing that thing he can do to the meter to make it charge faster.  I thought that was an urban legend until I saw a guy do it, again in Argentina.  He did something weird with some wires under the hood and I didn’t think anything of it.  By the time we got to the airport it read 340 Pesos on the meter when it was only 150 going the other direction from the same spot.  Only 8 of those 340 Pesos were wasted at the gas station as he let the gas slowly drip into the tank.  Some cabbies rig their meters so that they flip for an eighth of a mile every time they perform a certain operation, like a turn signal or flashing their brights.  I know, pretty brilliant!  Now I know why my guy kept running the windshield wipers!

Forget all about the NYC Taxi Customer Bill of Rights.  Those don’t exist anywhere but New York.  And don’t get your hopes up of stumbling into Cash Cab Bogotá, it doesn’t exist.  Ben Bailey won’t be giving you money as you get taken around town.  There will be no Red Light Challenge.  Street Shout Outs would probably be a bad idea anyways.

So 99% of the cab drivers you come across, especially in poorer countries will try to take you for all that you have.  It’s going to happen so just don’t let it ruin your holiday.  It’s inevitable.  It will suck and even though you know it’ll suck, you’ll still complain while it’s happening exactly how you knew it was going to happen.  Just suck it up, get through it, and get on with your holiday.  It’s smooth sailing after that, until the cab ride back to the airport.

Straight Guy Lesson #6- The Flight Attendant Interview

The Flight Attendant Interview

Every non-airline person has always wanted to know certain things about the flight attendant job and lifestyle.  This can work for you in some rare cases, but usually it’ll lead to annoyance.  When meeting someone for the first time and the subject of employment comes up, pray that you’re not the first flight attendant they’ve ever met. If you are, they’ll take their big opportunity to ask all the questions they’ve ever wanted to know and they’ll shoot them off at you like an AK47.

The script goes something like this… Stranger in bar asks you, the aloof drunk muttering to himself, your name.  They don’t understand what you say, they just nod and smile followed by, “What do you do for a living?”  You cringe and mumble, “flight attendant”.  Their ears perk up.  At this point you know you’re either going to hear them bitch about how their last flight went horribly wrong, or you’re getting the dreaded Flight Attendant Interview.  You pray for a lost luggage story.  The stranger’s eyes widen and without a moment’s hesitation, out comes:

Are you gay?

Do you get to fly all over the world for free?

What airline do you work for?

What’s your route?

How long do you get to stay at the city you fly to?

Do they put you up at a hotel?

Do they pay for your meals when you’re away?

Do you hook up with all the stewardesses?

Are you sure you’re not gay?

Can you hook me up with a stewardess?

Can you get her to wear the uniform?

Do you like to be called a steward or a flight attendant or what?

How does your schedule work?

Do you have a boy/girl in every city?

How long have you done the job?

Where are you stationed? (yeah right, it’s like the military)

Did you have to do some kind of training or schooling?

What’s the worst thing that’s happened?

Have you ever had really bad turbulence?

Have you almost crashed and died a gruesome death?

Seriously, you’re not gay?

Do you see many people trying to join the mile high club?

Have you joined the mile high club?

How might I join the mile high club?

Do you have Buddy Passes?

Can I have a Buddy Pass?

What was your Major before you failed out of community college?

After going through that song and dance a few times you’ll just stop asking people what they do because you don’t want the question returned.  When someone asks you, just say you’re unemployed, it’s easier for everyone.  Better yet, buy a voice recorder and keep all the answers to the Flight Attendant Interview recorded and ready to go.  If someone you don’t care about starts in with the interview, just push play on the recorder, go to the bar to get yourself another drink while they listen to all the answers.  By the time you’re back they’ll know everything they ever wanted to know and you can then talk about something less painful.

Straight Guy Lesson #5- Hotel Rooms

Hotel rooms- your home away from home and little slice of space just for you.

If you’re a full-time flyer then you may spend between 60-100 nights a year in a hotel room, depending on the type of trip you fly.  If you have seven two-days trips each month then that ends up being around 84 nights at a hotel each year.  If you only do five three-day Europe trips then you’ll start at the 60 mark.  That’s before you pick up a single trip, and everyone starting out picks up at least one extra trip a month.  So roughly a fourth of your year/life will be spent in hotel rooms. Learn to love them.

The airlines have promised you certain things when it comes to accommodation on the job.  You’re not supposed to be on the bottom floor for safety reasons.  The hotel should have food available 24/7, or at least very near food.  You’re always given the option of a non-smoking room, which however, may be a floor that allows smoking.  Those rooms are annoying, like the smoke knows to stop at your door and not go in.  That’s about it as far as the hotel’s responsibility to you.  As long as the hotel meets those criterium then they’re an option for the Hotel Board to decide on.  The range of hotels in staggering.  For the most part it’s an inverse relationship.  The nicer the country, the more meager the hotel.  The shittier the country, the more luxurious the hotel.  London is a closet.  Port Au Prince is a palace.

You’ll find that some of your crew members are way too particular when they request their room.  It’s ridiculous and it’s embarrassing.  I feel so sorry for anyone that has to deal with pilots and flight attendants, mostly van drivers and hotel staff.  You must really be a masochist to voluntarily put up with that hell.  I don’t feel as bad for airport security, we give them a hard time but they usually deserve it.  Some crew members don’t want to be on a floor too high up because there’s no water pressure.  The low floors have too much street noise.  The rooms near ice machines and elevators are too noisy.  The rooms near the microwave room are also too noisy.  In fact they don’t want to even be on the floor that has the microwave because it all smells like weird food, especially if Asian airlines stay at the hotel.  It’s like they have a particular room in mind and won’t quit until they get it. Airline people get a little too comfortable and start taking things for granted.  It’s the unbearable lightness of being.

Even though all rooms are different you’ll try to keep a basic set-up and routine.  We crave structure and are all creatures of habit.  You’ll keep your suitcase in same place in every single room.  Some people utilize the closet and the drawers.  I don’t bother with the drawers, it’s just too much work to unpack and then repack a few hours later. It’s easier living out of the suitcase.  When we get in we all set up the bathroom how we want it.  We have the toiletries laid out just so and our uniform hung neatly in the closet.  Some people have a cleaning ritual that includes putting on their own sheets and pillowcases brought from home.  The hotel sheets get washed so I’m ok with those but the comforters or duvets are ignored so those are pretty nasty and my naked body will never touch them.

Ignorance really is bliss.  Don’t think too deeply on what may or may not be in your room or look too closely to the refilled body wash/shampoo bottles.  At least the little bottle of mouthwash is factory sealed.  Ignore that undercover news report you saw online about how the glasses get cleaned in hotel rooms, sometimes with the same rag that was just used to wipe off the toilet.  Never look under the bed!  Some people use the shower cap as a condom for the remote control and phone receiver.  To test for bed bugs put the bar soap on the bed and check back with it later.  Apparently bed bugs head right for that.  I’m not sure if that’s true, it may be one of those tricks you use to fool yourself into thinking everything is just fine. One of my favorite layover games is to check for the one maid hair that’s found in every shower.  It’s like playing Where’s Waldo.  It may take you half an hour but that hair is always in there somewhere, sometimes on the ceiling.  A word to the wise, some people use the coffee makers to clean their panty hose.  Gross.  I sometimes use it to reheat food or warm a can of soup.  I’ve also found that if your room has one of those fancy pant-pressers you can use that to make a pseudo grilled cheese sandwich.

You’ll do all your dirty stuff in a hotel room, the messy things you don’t want to do at home, like dying your hair or having period sex.  I used to try to keep the room as clean as possible, as a favor to the maid.  I try to be a team player.  I put a liner in the trash can which I’m sure helps a lot.  I tried to leave the room cleaner than I found it but then I heard that rooms left like that don’t really get cleaned that well by the maids.  Now I’ll trash their room on purpose just so it HAS to be cleaned.

You usually get a little fridge in your room but if you’re staying somewhere cold you can use the ledge outside the window as a fridge extension.  It really frees up some space, especially if your fridge is crammed full of useless minibar items that cost way too much.  In some places, like Caracas, you can sometimes get free porn if you clip your ID to the cable going into the TV.  Most hotels are onto that one because some idiot flight attendant left his ID behind when he checked out and then had to call the hotel for someone to get it.  How do you explain why your ID is clipped to the back of a TV unless something is up?  Every now and then your porn channel will come in unscrambled.  If that happens then watch it for as long as you can because once you turn the channel, it’s gone forever.  If you turn back then it’ll be scrambled again and the free porn will be nothing but a distant memory.  Some hotels have secret hiding places that crew members will use to leave goodies for each other.  The Los Angeles Bonaventure was famous for that.  The hotel is circular and the far wall of the hotel rooms is curved, the one made entirely of windows.  Because the ceiling doesn’t exactly fit flush to the curved wall, there are little gaps where you can reach up if you stand on the desk.  People leave all sorts of things up there: porn, minis of liquor, wine, People magazine.

You’ll find that spending so much time in hotels will eliminate certain chores you have to do at home, like shopping for toilet paper, shampoo, hand lotion, towels, and shower curtains.  If you tell the maid that your significant other LOVES the way you smell in their lotion, she likely to hook you up with dozens of bottles.  Score!

The worst feeling is checking out of the hotel and realizing you left food in the fridge (or on the ledge outside the window.)  That precious food has probably been all around the world with you and you were so looking forward to having that on the flight back home.  You might need to leave a post-it note on the door to remind yourself.

So make your room your own and learn to love living out of a suitcase.  It may be one of the few things you really have control over when you’re on the job.  Try to see a layover as a much-needed break from reality rather than being stuck away from all that are near and dear to you.

Straight Guy Lesson #4-Probation

Every major airline has a probationary period that starts after you complete your training when you get “on the line.”  During this hellish time (usually a few months) you can be fired for absolutely anything without an explanation or apology.  One day you’ll be working, the next day you’ll be back wherever you came from.  During Probation you will be scared shitless anytime anything goes remotely wrong, no matter how ridiculous or insignificant.  Any time you have to tell a passenger that you’ve run out of their first meal choice or that they won’t make their connecting flight is told with such unspeakable dread.  Any disagreement with a fellow crew member is reason to toss and turn all night long.  You hold your tongue no matter what people say to you or how horribly they treat you.  Like a slave, you just turn the other cheek and take whatever is thrown at you. Thank you Sir may I have another?!  You’ll feel like you have no soul or backbone.  In your mind you have all your witty comebacks and how exactly you’re going to tell the passengers off, but just file those away for a while.  You’ll have plenty of time to be a jerk right back to the passengers later on, but for now, you have to play ball.

You may find yourself allowing three hours travel time to get to the airport when it normally takes forty-five minutes.  You cannot be too careful.  That day when you get off of probation is circled in red on your calendar. Your life will change that day, especially if you work for an airline that has a union.  Once the union covers you then it’s damn near impossible to get fired, no matter how hard you try.  Feel free to use all the witty retorts and give all the attitude you wish after you make it off of probation.

Just in case you think you may get fired though, here are some Must Dos that you need to accomplish ASAP. Once you’ve completed this list then you’ve pretty much done the best things you can do as a flight attendant and you can hold your head up high as you’re being fired for gross incompetence or whatever they say you did or did not do.  You’ll also have the staple photographs and scars that prove that you were at one time a flight attendant.

#1  Have your picture taken sitting in the Captain’s seat

#2  Have your picture taken standing in an engine

#3  Have your picture taken lying inside an overhead bin

#4  Join the Mile High Club

#5  Stay out all night on a layover and show up for pick up without sleep or shower

#6  Hook up on a layover with local

#7  Show up to the airport on your days off and just fly somewhere random, just because you can

#8  Sit in the cockpit for either take-off or landing

#9  Hook up on a layover with another crew member

#10  When you ferry a flight (no passengers, just crew) sit on a plastic tray at the front of the aircraft in the aisle and “aisle surf” during take off.  Hopefully you’ll be on a wide body aircraft with two aisles and you can race a friend.  Gambling will occur, not only on who wins the race but also on who bleeds the most.  Fun times for everyone.

#11 Upgrade someone just for the hell of it

#12 Get an oven rack burn/scar.  No one will believe you were a flight attendant until you have scar lines on your forearms.  In fact, burn off all your fingerprints as well, just like a real flight attendant.

Straight Guy Lesson #3- Other Straight Flight Attendants

The dynamics of your relationships with other straight male flight attendants are very complicated as well.  It’s a fascinating case study.  We are a small fraternity of brothers and it seems every year you’re losing members to the other side, sometimes members you’d never think that would fall to the dark side.  Sometimes our most successful members put in a trade request.  Ultimately, everyone gets their trade request, no matter how much their parents, best friends, or ex-lovers object.  For the most part all the straight guys get along really well.  It’s welcoming to have another dude around you can talk to about straight guy stuff for a couple of days.

If you’re at a base long enough you’re going to hear about every other straight guy at the base and people will be shocked that you don’t all know each other.  “What?!  Of course you know Kevin!  He’s straight too, slept with half the base.  Really funny guy.  Yeah, you have to know him.”  Of course that’s as silly as asking a black guy if he knows this other guy Ty that also lives in Atlanta.  “Oh I’m sure you know him, he’s black too.”

Some flight attendant bases are massive and you can go years without meeting everyone.  After 12 years I still meet people for the first time when I get on a plane to work a trip.  You sure hear about the other straight guys though, especially if they’re single and active.  It’s always funny at that moment when you finally meet another Straight for the first time.  You know so much about him.  You’ve been hearing about him for years and you know about all the other flight attendants he’s slept with and you probably have a couple in common.  That’s usually a good bonding point and will be discussed later in the bar over some whiskey drinks and Sportscenter.  Of course whoever got there first will have bragging rights for all time.  A word of advice though, when you start laughing about a girl you had a fun layover with and you know that he had also been with her, make sure she was just a fling and not a serious girlfriend.  Nothing is more awkward than making comments about a girl and then finding out that your new straight friend used to be engaged to her but she broke it off at the last minute.  Trust me.

I love meeting the other straight ones.  It’s like meeting a long-lost sibling or a unicorn.  There may be a little competition on the plane or at the bar to win a girl’s favor but after you’ve been flying for a few years you really don’t care if you win or not.  It’s just fun being a guy with other guys and talking about guy stuff.

There’s another faction out there though, but thank god they’re becoming extinct.  I haven’t seen them in years but they’re out there for sure.  They are the straight homophobes that wear the Superman pin on their uniform.  I noticed this once when I was brand new and asked the guy if he was a Superman fan.  He looked at me with an intense seriousness and dragged me into the galley so he could tell me about his secret organization, much like the Masons or Stone Cutters.  He said that the S Superman pin meant something much more important than liking some silly comic book character.  The S meant that he was a Straight and that was how he let the world know that he wasn’t just another “faggot flight attendant.”  I was shocked.  I figured most people could tell by talking to a person for a few minutes if they were a Straight or a Gay but I guess he needs a shiny blue and red pin to help them out.  He said us Straights need to stick together and that he’d put a Superman pin in my mailbox at the airport so I could join the club (cult).  I think he was planning a revolution or something because this was all done very hush-hush with constant checks around us to make sure no one was listening in.  I guess we can’t let the Gays catch wind of this!

I’m not sure how he thought everyone would instinctively know that the S pin meant that he was straight though.  I didn’t get that part.  I was apparently being groomed for fast entry into the club and I didn’t even know what it meant.  What chance would anyone else have?  Lots of flight attendants wear pins on their jackets or aprons during the service and no one bats an eye.  So watch out for those guys.  They are the Scientologists of the airline industry and completely whacked out.  I think most of them have quit the job once they realized they just weren’t going to eliminate the Gays from the flight attendant profession.  There are still a few stragglers though, I hear stories from the underground.  They usually hang out with the pilots on layovers.

And so it begins…OKC 7:38am

When I saw an overloaded business guy running OJ-style through the Oklahoma City airport with all his carry-ons dangling from every limb, my first reaction was to laugh at the idiot who overslept.  I know he didn’t get stuck in traffic, it’s 7:30am on a Sunday morning and there wasn’t a car on the road when we came here.  I saw more tumbleweeds than cars on the road.  He had no one to blame but himself so therefore he gets pointed and laughed at.  Then, with a sudden chill in a moment of clarity, I realized that maybe he’s trying to catch the flight to DFW before mine.  If he didn’t catch it then he’d be put on my flight and it’s pretty full already so an extra body might mean that I won’t get on.  He could make all the difference.  He might be the Tipping Point.  If I don’t get on then I won’t make the one and only flight from Dallas to JFK.  If I miss that then I won’t make the flight I have to work to Zurich at 6pm.  If I miss that trip then I can say goodbye to $800.  All of a sudden I wasn’t laughing at the poor schmuck, I was helping him out.  I had an insane urge to run along side him and motivate him, giving him cups of water, encouraging him, or putting him down like a drill sergeant ala Full Metal Jacket, whatever it took to get him to move faster.  I didn’t do that but I picked up my pace and followed closely, sending out nothing but good vibes and little prayers.  My airline’s gates are the very last ones in the terminal and it seemed that’s just where he was heading.  Luckily he turned off at another airline just before mine and promptly got into a fight with the agent because the door was closed yet the plane was still sitting there at the gate.  I don’t sympathize with the passengers very often but I really don’t get why they don’t just run down, crack the door, let the straggler on, and go about their business.  Forget delays or tower permission, no one has to know anything.  I know how long it takes to disarm the forward entry door, open it, let a person on, close it, and then arm it again.  It actually takes less time than it took for me to type all of that out.  It seems like such a little thing that would save a lot of trouble for everyone involved.  Nothing is more frustrating than being told you missed a flight that’s still just sitting there with the jet bridge attached.  Nothing is more exhilarating than thinking you missed a flight and then somehow finding your way into a seat.  Sure enough the agent told him that he was just put on the next flight to wherever, and that was that.  Hopefully there isn’t a nonrev crewmember getting screwed over by that little scene I just witnessed.  Drama so early on a Sunday morning!  That is just obstacle one of many obstacles commuting flight attendants deal with trying to get to work.  I survived this potential roadblock but there are several more to come before I’m finally at the right gate at the right airport in the right city at the right time.  And you wonder why most of us aren’t in better moods?

The Modern Businessman

Two things that I learned right away, but was unaware of at the time of my hiring are this: 1) my airline caters to the business traveler and 2) the business traveler is a strange creature.

I did not know this when I signed up for this gig; I had never even met a businessman before.  Now I see the same cookie cutter middle-aged businessman a hundred times a day.  They have the same drab suit, same iPhone phone with a Blackberry chaser, same Jimmy Johnson haircut and Jimmy Johnson hair color.  They have the same tubby stomach that they rest their identical laptop computers on.  They drink the same single malt scotch, tell the same jokes, and read the same magazines.

As worthless as these guys are to me in my existence, they aren’t that bad as passengers.  Businessmen travel all the time and know what to expect on the plane as far as the service is concerned, which limits my ability to cut corners.  They know what we will and will not do for them.  Since I’m male they aren’t that nice to me, but at the same time I don’t have to deal with them hitting on me relentlessly.  They pretty much leave me alone and I’m ok with that.

The people who travel every five years are the worst; they want everything under the sun and expect the flight attendants to do everything for them, like we did in the 1970s.  They don’t understand you have 124 other people to serve and it’s not our job to provide their baby with a diaper or stow their overstuffed suitcases in the overhead bins.

Whenever I do see a young person, early twenties to early thirties, I leech onto them like white on rice.  It is so rare a passenger is my age and traveling alone.  They must talk to me whether they’d like to or not.  Most don’t want to chat too long to the hired help though; we cater to stuck-up, self-important brats along with the older businessman.  One is the larval stage of the other: the caterpillar to the butterfly, but in a less beautiful way.

That New Plane Smell

Worse than the passengers on this flight today, is the cockpit.  I’ve already been yelled at by the Captain for keeping my First Class galley too messy.

“I’m sorry.  Screw off Sir.  Why don’t you concentrate on driving and leave the kitchen to me?  It isn’t much, but it’s all I have!”  Later he yelled at me for making him spill his coffee all over the plane’s consoles and the First Officer’s arm.

“Brian, get in here!” he says from the cockpit as the First Officer cleans up his shirt.

“Yes Captain, my Captain.”

“Look at this mess, do you know how this happened?”

“Looks like you spilled your drink all over the controls of this multi-million dollar aircraft, sir.  Got the F.O. too.”

“Yes, there was an accident and it happened because my cup was filled to the rim with piping hot coffee.”

“Yeah, coffee shouldn’t be filled that full, especially in-flight.  Even if you’re on the ground and parked at the gate you can still spill so easily.  That’s why I don’t fill it past 2/3 capacity when people ask me for a piping hot drink.”

“Then why is Glen treating his arm for burns and why is this brand new plane covered in sticky coffee?”

“I have no idea sir, I didn’t pour that cup of coffee.  Someone else poured that for you, was I the one that handed you that cup?”

“Well, go find out who poured this cup, I want to have a word with them.”

Don’t worry Ch**, I won’t rat you out.  🙂

During one of the in-flight P.A.s the Captain mentioned to the passengers that this was a new plane, second trip ever.  During deplaning one of the passengers asked the Captain if he was serious about that.  The good and proud Captain beamed and said, “Absolutely.”  He said it even had that new car smell in the cockpit still.  Chuckle chuckle.  Everyone laughed as I rolled my eyes and said that actually it smells a bit like stale coffee.  I’m not sure when exactly I stopped caring.

August 11, 2003 Sao Paulo-JFK

I’ve seen The Simpsons in Italian, German, French, Arabic, Spanish, and now we can add Portuguese to the list thanks to late night Brazilian television.  The version that most closely resembles the voices of the real Simpsons are the Portuguese voiceover people.  Homer could’ve been better, but Lisa and Marge were fantastic. That’s really what makes or breaks a dubbed Simpsons show in my opinion.  Of course they’re going to make the main characters sound right, but if they take the time to nail Ralph Wiggum, Otto the bus driver, or Hans Moleman, then they’ve really done a fantastic job, above and beyond. I believe they really gave a shit.

The episode I watched last night is the one where they go down to Australia to settle Bart’s collect-call charge he bestowed on some unsuspecting bogan family.  Even their rendition of an Australian accent was spot on.  Well done Brazilian television! I’m glad somebody finally put some effort into getting it as close to reality as possible.

When they showed the machine in the US Embassy that reversed the spiral of the water in the toilet and made it spiral the “correct” American way, I immediately went into my fancy Sao Paulo hotel bathroom and made sure the water really did go clockwise.  It did.

I’m now on the plane back to New York and a few minutes ago I noticed on the flight map that we were crossing the equator.  I ran into the lav and did some experiments with the water and the drain.  I filled up the sink and let the water drain out.  I wanted to see which way the water went or if it’d just go straight down the drain since we were directly on top of the equator.  I tried it several times in several different ways but I didn’t get any absolute conclusions.  It just kinda went straight down which is actually what it does anywhere in the world in our lavs. I think I was the only one out of the two hundred some odd people on the plane that even thought of checking.

It’s moments like these when I feel very blessed that one of the worst parts of the job is incredible amounts of boredom you face when everyone is asleep in the middle of the night. I have to find ways to entertain myself, or else just sit and stare. I can read. I can write. I can notice little things and let my mind wander. If I have some silly notion about water spiralling down the drain and want to do some experiments, I get to do it, while getting $40 an hour.

Other people, when they think of the worst parts of their job, think of much worse things. They may have to do something utterly disgusting or dangerous.  A coworker’s life may hang in the balance based solely on their decisions and actions. They may have to come home smelling like sewage, garbage, shit, body odor, fish guts, or a crime scene. They may have to confront criminals or charge into burning buildings.

They may have to get up at ridiculous hours every single day and not come home again until the sun’s gone down. They may have to get on a ship and be at sea for months at a time without contact with loved ones. They may have to struggle through five days of torture just to reach that Mecca of the weekend where they can finally relax and do whatever it is that they really want to do.

I know I’m blessed and I wish some of my coworkers realized how blessed we really are. Some of them bitch and complain about the dumbest shit and don’t even realize that on our worst days in the office, we still have it better than 90% of the American work force.  Honestly, what’s the worst thing I have to deal with? Some passenger goes off on me for not having their choice of meal? Someone refuses to buckle their seatbelt during turbulence and we have a battle of wills? A Business Class passenger thinks they’re better than me and speaks to me in a condescending tone?  Please, who the hell cares! In a few hours those guys are off the plane and I’ll never see them again for as long as I live. I wish for one week every year our airline would make us take a job in the real world just to keep everything in perspective. Maybe after scrubbing toilets for ten hours a day that “asshole” passenger in 28J who had the gall to order his coffee without telling us if he took milk or sugar won’t seem quite as bad.

It really is a joke how little we have to complain about but that’s just human nature. It’s the Unbearable Lightness of Being. When we first start, we realize what a great and easy job we have. After a while, however, great and easy becomes base level and humans are never satisfied with normal. That’s when we take things for granted and completely lose perspective.

If we had a week every year to remind ourselves how wonderful we have it, then every single one of us would be much happier, friendlier, more accommodating workers in the name Customer Service. I know some of my coworkers think that the worst part of the job is dealing with the very real terror threat in the skies. I get that, I really do. I just don’t let that affect my view of the job.

The job is still a joke, despite that. Some flight attendants like to think that we’re on the front line in the war against terror but every job has its perils. The ladies who cleaned bathrooms in the World Trade center thought they had safe jobs. The teachers in Columbine thought they had safe jobs. The band on the Titanic thought they had a sweet ass gig. Something can happen anywhere and 99% of flight crews won’t have to seriously deal with a terrorist threat.

I don’t block out that possibility or think that I’m immune. I’m vigilant on the plane, and I’ll be the first one to tackle a guy trying to light his shoe on fire, but at the same time I don’t let that threat turn my easy breezy job into a source of stress. You just can’t live like that. I’m just sick of flying with people who think our job is on par with working in an Emergency Room, being an Air Traffic Controller or a Corrections Officer. It’s NOT, pure and simple. Those people have reason to flip out every now and then.

Ok, I guess dealing with these Chicken Littles is the worst part of my job.